Call Screening Agent

Primops; Philippines; Remote; PHP 229,000 - 376,000; Full time

Job summary

Primops is seeking a Call Screening Agent in the Philippines to begin with assigned applications, call candidates, and document concise notes. You will explain the process, collect basic responses, and coordinate the next steps with recruiters.

This fully remote role uses a phone-first workflow and a monthly base salary with bonus opportunities. You will use Lever for candidate management, Dialpad for calls, and Calendly for scheduling, ensuring privacy and accurate notes throughout the

Qualifications

• Must communicate clearly in English, both spoken and written.
• Must have a computer, mobile phone, stable internet, and reliable electricity.
• No recruiting experience required; related phone support or admin experience is a plus.
• Calm, friendly phone voice and ability to explain steps clearly.

Responsibilities

• Prepare basic fit questions and open candidates in the ATS (e.g., Lever).
• Contact each applicant via business phone system or dialer (Dialpad).
• Ask about interest, availability, quiet workspace, and English proficiency; write answers without bias.
• Explain the next steps using approved notes; escalate questions to the recruiting lead if needed.
• Apply screening rules and mark candidates as ready, not now, or not a fit.
• Schedule interviews using Calendly; confirm dates, times, and joining details.
• Send reminders and follow up with candidates who miss interviews.
• Record call results and next actions; share screening notes with recruiters.
• Maintain privacy; log changes and reject duplicates or wrong numbers.

Skills

English proficiency

Customer service

Clear communication

Tool learning

Screening discipline

Note taking

Privacy awareness

Remote work readiness

Onboarding

Team feedback

Growth mindset

Job description

Job Title: Call Screening Agent

Monthly Pay: PHP 20,480 - 33,710 per month

Summary:

Begin with one assigned application, call the candidate, and ask simple questions before arranging the next step. Your calling list comes from people who have applied and need an initial screening conversation. You record their answers, explain the process, and help suitable candidates arrange an interview with a recruiter. The aim is to turn each call into clear notes and a well explained next step. A recruiting team lead supplies your call outline and helps you apply the screening rules consistently. You carry out this fully remote job through phone calls and work from home. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities

• Prepare the basic fit questions before opening assigned candidates in an applicant tracking system such as Lever. Plan your calling order.
• Contact each applicant through a business phone system or dialer such as Dialpad. Introduce yourself and explain the call clearly.
• Ask about interest, availability, a quiet workspace, and spoken English. Listen carefully and write answers without adding your own assumptions.
• Explain the next step using approved notes. Answer basic questions and pass questions outside those notes to the recruiting team lead.
• Apply the recruiter's simple screening rules. Mark the candidate ready for the next step, not now, or not a fit.
• Book ready candidates through a scheduling and calendar tool such as Calendly. Confirm the interview date, time, and joining details.
• Send a short reminder before the interview. Call candidates who miss their interview and help arrange another suitable appointment.
• Record each call result, answers, and next action. Share complete screening notes with the recruiter before the interview begins.
• Mark wrong numbers, duplicate entries, and withdrawals. Keep candidate information private and maintain a clear record of changes.
• Meet quality standards through accurate notes, polite calls, correct bookings, and prompt follow-up. Use feedback to improve your next conversation.

Qualifications

• Professional spoken and written English, because calls are generally with candidates and teams in the United States.
• A computer, a mobile phone, a stable internet connection, and reliable electricity.
• No recruiting experience required. Related phone support, customer service, scheduling, or administrative experience is preferred.
• A calm, friendly phone voice and the ability to explain one step at a time.
• Willingness to learn the named applicant tracking, business phone, and scheduling tools through guided practice.
• Ability to follow a basic screening outline and separate candidate answers from your own views.
• Care when entering call notes, checking interview dates, and confirming that calendar details match.
• Respect for candidate privacy and readiness to share information only with the appropriate recruiting team members.
• Ability to listen without interrupting, write clear summaries, and ask for guidance when an answer is unclear.
• A fully remote role where you work from home and support candidates mainly through phone conversations.
• Structured onboarding and practical training on the named tools, call outline, screening rules, and interview booking steps.
• Regular check-ins with the team lead to review calls, ask questions, and receive useful feedback.
• Explore growth opportunities within the team as you build stronger screening and interview coordination skills.