Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Fort Taguig

TalentLink Outsourcing; Taguig; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off

Anniversary Bonus

Annual Performance Increase

Onsite work environment

Job summary

A customer service company in the Philippines is seeking individuals to respond to customer inquiries via phone, email, and chat. No previous BPO experience is required as training will be provided. The role offers a competitive salary and benefits such as paid training, night differentials, and HMO. Join a professional and supportive team while enjoying various incentives.

Qualifications

• No prior BPO experience required; training provided.
• Open to college fresh graduates, SHS & HS graduates, college undergraduates, and vocational graduates.
• Willing to work onsite in the Philippines.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service

Communication skills

Team collaboration

Problem solving

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team