Call Center Representative - Alorica Sta. Mezza Site - Work Onsite

Alorica Philippines; Quezon City; On-site; PHP 206,460 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Paid Training

13th Month Pay

Job summary

A leading service provider in Quezon City is looking for customer service representatives. No prior experience is necessary as training will be provided. Candidates should possess a high school diploma and strong communication skills. The job offers a competitive salary with benefits, bonuses, and incentives, including performance bonuses and paid time off.

Qualifications

• No previous experience required; training provided.
• Open to Fresh Graduates, Senior High School Graduates, College Undergraduates, and Vocational Graduates.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records.
• Communicate clearly and follow company guidelines.

Skills

Customer service

Communication

Problem-solving

Education

High School Diploma

Job description

Urgent ₱18.5-30K [Monthly] On-site - Quezon No Exp Required High/Senior High School Full-time

Job Description

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits

Health Insurance, HMO

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave, Volunteer Time Off

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements & Benefits

• Competitive Salary Packages + Incentives!
• NO BPO experience needed – Will train you!
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase
• Work Onsite with a professional & supportive team

Working Location

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