Call Center Representative - Alorica QC Centris Site - PHP 28,500

TalentLink Outsourcing; Quezon City; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

13th Month Pay

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service outsourcing company in Quezon City is hiring individuals for an onsite customer support role. No BPO experience is necessary as training will be provided. Fresh graduates and vocational graduates are encouraged to apply. The position offers a salary range of ₱18K to ₱37K and includes various benefits such as HMO, paid training, bonuses, and opportunities for career advancement.

Qualifications

• No BPO experience needed; training provided.
• Fresh graduates and vocational graduates are welcome.
• Ability to work onsite in a supportive environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Skills

Customer service communication

Problem-solving skills

Team collaboration

Education

High School Diploma or equivalent

Job description

Overview

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team