Call Center Representative - Alorica Clark Pampanga Site

TalentLink Outsourcing; Pampanga; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

13th Month Pay

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service outsourcing company in Pampanga is looking for customer service representatives. Responsibilities include responding to inquiries via phone, email, and chat, and resolving customer issues. No prior BPO experience is required, and the company offers training for all new hires. Strong emphasis on teamwork and meeting performance metrics. Attractive salary range of ₱18K to ₱37K/month with additional benefits including paid training, HMO, and government benefits.

Qualifications

• No BPO experience needed – training provided.
• Open to College Fresh grads, SHS & HS grads, and Vocational Grads.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Overview

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team