Customer Service Representative (CSR) | Newbie-Friendly | Local Account

Sapient Global Services; Quezon City; On-site; PHP 279,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Health Insurance (HMO)

Fast-Track Career Growth

Life Insurance

Flexible Shifts

Free Coffee and Biscuits

Job summary

A growing customer service team in Quezon City is looking for Customer Service Representatives (CSR). This position is newbie-friendly, offering a competitive salary of up to 25K, plus monthly commissions. Ideal candidates should have at least a high school diploma, strong communication skills, and a willingness to learn. There’s comprehensive training for those without experience. Join a fun team that values growth, with benefits like HMO and flexible shifts. Apply today to elevate your career!

Qualifications

• No prior customer service experience necessary – comprehensive training provided.
• Proficiency with customer service tools is a plus but not required.

Responsibilities

• Handle customer inquiries and resolve issues across various channels.
• Document interactions and transactions accurately.
• Meet performance targets for productivity and quality.

Skills

Strong communication

Interpersonal skills

Problem-solving abilities

Attention to detail

Ability to adapt

Education

High school diploma or equivalent

Job description

Customer Service Representative (CSR) | Newbie-Friendly | Local Account

Negotiable

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

English Language Customer Service Problem Solving Call Centre Interpersonal Skills Team Player

Working Location

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