Call Center Representative

Elevatione Time Stops Ph Inc; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A beauty service company in Makati is looking for customer service representatives to handle inbound and outbound calls related to products and services. Responsibilities include promoting beauty products, maintaining client records, and achieving sales targets. Ideal candidates should have strong communication skills and a background in sales or customer service. Training will be provided, and flexible schedules are required.

Qualifications

• Preferably with background in sales, customer service, or beauty/aesthetics.
• Ability to handle shifting schedules (between 6:00AM–10:00PM).
• Strong work ethic, professionalism, and positive attitude.

Responsibilities

• Handle inbound calls related to products, services, bookings, and client concerns.
• Conduct outbound calls for follow-ups and sales offers.
• Present and promote beauty products and services to potential clients.
• Maintain accurate and updated client records in the CRM system.
• Achieve daily, weekly, and monthly sales targets.

Skills

Excellent communication skills

Interpersonal skills

Goal-driven

Persuasive

Basic computer literacy

Job description

• Handle inbound calls related to products, services, bookings, and client concerns.
• Conduct outbound calls for follow-ups, sales offers, appointment reminders, and client re-engagement.
• Present and promote beauty products and services to potential clients.
• Maintain accurate and updated client records in the CRM system.
• Achieve daily, weekly, and monthly sales targets.
• Provide personalized and professional assistance to clients to ensure a positive customer experience.
• Coordinate with internal teams for booking concerns, scheduling, and service inquiries.
• Uphold company standards and maintain a high level of product knowledge.

Responsibilities

• With or without call center experience (training will be provided).
• Preferably with background in sales, customer service, or beauty/aesthetics.
• Excellent communication and interpersonal skills.
• Confident, goal-driven, and persuasive in promoting products and services.
• Ability to handle shifting schedules (between 6:00AM–10:00PM).
• Basic computer literacy and ability to learn CRM tools.
• Strong work ethic, professionalism, and positive attitude.