Call Center Representative

Search Shark; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading service provider in Metro Manila is seeking a sales representative to handle outbound calls and foster customer relationships. The ideal candidate will navigate objections, meet sales goals, and accurately record interactions while adhering to company policies. This role offers opportunities for collaboration within a team in a dynamic environment.

Responsibilities

• Call outbound leads through the database using an autodialer.
• Answer calls and help sell services.
• Guide clients through the process and objections.
• Place outbound calls to prospects and existing customers.
• Present and sell products or services using scripts.
• Build rapport with customers and identify needs.
• Meet call volume, sales, and conversion goals.
• Record customer interactions and sales outcomes.
• Handle objections and resolve customer concerns professionally.
• Adhere to company policies and compliance requirements.
• Work with team members to achieve goals.

Job description

Responsibilities

• Call Outbound leads through out database through an autodialer.
• Answer the calls and help sell them our services.
• Guide the client on the phone with the process and objections.

• Place outbound calls to prospects and existing customers.
• Present, promote, and sell products or services using scripts and sales techniques.
• Build rapport with customers, identify needs, and offer appropriate solutions.
• Meet daily and weekly call volume, sales, and conversion goals.
• Record all customer information, interactions, and sales outcomes in the system.
• Handle objections and resolve customer concerns in a professional manner.
• Adhere to company policies, procedures, and compliance requirements.
• Work collaboratively with team members to achieve department goals.