Online Customer Service Representative

Crescendo Staffing and Business Consulting Inc.; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Job Training

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job summary

A staffing and consulting firm in Mandaluyong seeks Call Center Representatives. In this role, you will handle high volumes of customer calls, ensuring satisfaction while resolving inquiries. Ideal candidates are fresh graduates or current students pursuing a Bachelor's degree. A strong commitment to customer service and problem-solving skills are essential. Benefits include equity incentives, commissions, and training opportunities. This is a full-time on-site position located in Greenfield District Pavilion, Mandaluyong.

Qualifications

• Fresh graduates or students pursuing a Bachelor's degree are encouraged to apply.
• Must possess strong communication skills and a customer-oriented mindset.

Responsibilities

• Handle high volume incoming calls with professionalism.
• Solve customer issues and provide clear resolutions.
• Maintain customer satisfaction at all times.

Skills

Customer issue resolution

Effective communication

Problem-solving

Education

Bachelor's degree or pursuing

Job description

Crescendo Staffing and Business Consulting Inc.

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-time

Job Description

The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality of standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behavior.

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Working Location

Greenfield District Pavilion. H3H3+P4M, EDSA cor, United St, Mandaluyong City, Kalakhang Maynila, Philippines

HR Officer: Crescendo Staffing and Business Consulting Inc.

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