Call Center Representative

stack sourcinggg; Cebu City; On-site; PHP 254,000 - 304,000; Full time

Job summary

stack sourcinggg is hiring Virtual Customer Service Representatives in the Philippines. No prior experience required; full training provided to help you succeed. Join a team that handles inquiries via phone, email, or chat and focuses on delivering prompt, empathetic service.

Open to all applicants with or without BPO experience. You must have good communication skills and be amenable to onsite work in Alabang. Minimum high school completion is required.

Qualifications

• Open for all applicants (with or without BPO experience).
• Must have good communication skills.
• Amenable to work onsite in Alabang.
• Completed at least High School or equivalent.

Responsibilities

• Assist customers via phone, email, or chat with prompt, professional responses.
• Resolve customer issues with empathy and patience to ensure satisfaction.
• Offer solutions and process orders, returns, or service tasks per customer needs.
• Maintain accurate customer records and follow up for satisfaction.
• Collaborate with virtual team members to meet service goals.

Skills

Communication skills

Education

High School or equivalent

Job description

We’re hiring Customer Service Representatives is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!

Key Responsibilities:

• Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
• Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
• Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
• Maintain accurate customer records and follow up to ensure satisfaction.
• Work within a virtual team environment, collaborating with colleagues to meet service goals.

What We Offer:

Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.

Qualifications:

Open for all applicants (with or without BPO experience)

Must have good communication skills

Amenable to work onsite in Alabang

Completed at least High School or equivalent

Offer and Benefits:

Up to ₱25,000 monthly salary

Virtual hiring process

No final interview

Paid training and government benefits