START ASAP - ( Financial Account Associate ) - CSR

Orbit Teleservices; Quezon City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

HMO

13th month pay

Departmental awards

Maternity/Paternity leave

Paid leaves

Attendance bonus

Pioneer accounts

Non-voice accounts

Easy accounts

Job summary

Orbit Teleservices is seeking a Customer Service Representative to respond to inquiries via phone, email, or chat, delivering accurate information with professionalism. No experience is required as training is provided. Work on weekdays with weekends off, offering a stable schedule and supportive team.

Filipino citizens or eligible residents are welcome to apply. Requirements include friendly communication, basic computer/phone use, good verbal and listening skills, and proficiency in English.

Qualifications

• Friendly, customer-focused attitude
• Strong verbal and listening skills
• Basic computer/phone literacy
• English language proficiency preferred

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Friendly demeanor

Verbal communication

Listening skills

English proficiency

Education

Diploma required

Job description

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

What You Will Do

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

No Experience Needed: (Optional)

• We will train you!

Work Time

• Work on weekdays only.
• Enjoy your weekends off.

What You Need

• Be friendly and good at talking.
• Know how to use a phone or computer
• Filipino Citizen, or hold relevant residence status
• With diploma (HS or College or Vocational)
• Good verbal, listening, and communication skills. Preferred language: English.

Here’s What We Can Offer

• Pioneer, Non-voice, and Easy Accounts Available
• HMO.
• 13th Month Pay.
• Departmental Awards
• Maternity/Paternity Leave
• Paid leaves.
• Attendance Bonus