Call Center Agent/ Start ASAP

Lexie; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Job summary

A staffing and business consulting firm in Cebu City is looking for customer service representatives. In this full-time on-site role, you will provide exceptional service to clients across multiple channels, assist with inquiries, and maintain a positive attitude. No prior experience is necessary as training will be provided. Strong English skills and a team-oriented approach are essential for success in this role.

Qualifications

• No prior experience required; training provided.
• Team player with a strong work ethic.
• Strong English language skills and customer service abilities.
• Strong problem-solving and teamwork mindset.

Responsibilities

• Provide exceptional customer service to clients.
• Assist customers with inquiries and resolve issues.
• Utilize Salesforce to track customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Collaborate with team to improve service delivery and satisfaction.

Skills

Strong English language skills

Excellent customer service abilities

Strong problem-solving skills

People skills to effectively engage with clients

Team player with a strong work ethic

Education

High School Diploma or equivalent

Job description

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Responsibilities

• Provide exceptional customer service to clients through various communication channels.
• Assist customers with inquiries and resolve any issues in a timely manner.
• Maintain a positive and professional attitude while interacting with customers.
• Utilize Salesforce to track customer interactions and ensure follow-up.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred
• Experience Level: No prior experience required; training provided
• Skills and Competencies: Strong English language skills
• Skills and Competencies: Excellent customer service abilities
• Skills and Competencies: Strong problem-solving skills
• Qualities and Traits: Team player with a strong work ethic
• Skills and Competencies: People skills to effectively engage with clients

Working Location

Lexie Staffing & Business Consulting Company

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