Call Center Agent — Onsite, Fixed Weekends Off, HMO

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances

Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Regular Salary Increases

Paid Training

Paid Time Off

Fun Company Events

Team Celebrations

Job summary

A leading communications consultancy in Quezon City is seeking motivated Call Center Agents to provide exceptional customer support. Ideal candidates are high school graduates, with opportunities for professional growth and a competitive salary package. Benefits include HMO coverage starting on Day 1, performance bonuses, and paid training. Join a team that values growth and teamwork while enjoying your weekends off.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite during the scheduled shifts.

Responsibilities

• Resolve customer concerns via voice and non-voice.
• Maintain accurate records in the system.
• Ensure customer satisfaction with professional issue resolution.
• Stay informed on products, policies, and processes.
• Collaborate with the team for continuous improvement.

Skills

Customer Service

Problem Solving

Strong Work Ethic

Technical Skills

Organizational Skills

People Skills

Interpersonal Skills

Education

High School Graduate

Job description

A leading communications consultancy in Quezon City is seeking motivated Call Center Agents to provide exceptional customer support. Ideal candidates are high school graduates, with opportunities for professional growth and a competitive salary package. Benefits include HMO coverage starting on Day 1, performance bonuses, and paid training. Join a team that values growth and teamwork while enjoying your weekends off.