Call Center Specialist — Onsite QC | HMO & Bonuses

Recruitify_HR; Quezon City; Presencial; PHP 304.668 - 364.932; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Annual Company Trip

Health Insurance

Free Meals

Sleeping Quarters

Descripción de la vacante

A recruitment agency in Quezon City is seeking a dedicated call center representative to assist customers by answering inquiries and resolving issues. The ideal candidate will possess a Bachelor’s degree and have 1-3 years of experience in a call center environment. Excellent communication and interpersonal skills are essential, along with the ability to handle high call volumes. Interested candidates should be flexible to work shifts, including evenings and weekends. Benefits include a performance bonus, annual company trip, and health insurance.

Formación

• 1-3 years of experience in a call center environment.
• Ability to handle high call volumes and manage customer expectations.
• Flexible to work in shifts, including evenings and weekends.

Responsabilidades

• Assist customers by answering inquiries and resolving issues.
• Provide detailed information about products and services.
• Document interactions and maintain customer records.
• Collaborate with team members to improve service delivery.
• Achieve performance and quality targets set by the management.

Conocimientos

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Customer-oriented mindset

Educación

Bachelor’s degree in a relevant field

Descripción del empleo

A recruitment agency in Quezon City is seeking a dedicated call center representative to assist customers by answering inquiries and resolving issues. The ideal candidate will possess a Bachelor’s degree and have 1-3 years of experience in a call center environment. Excellent communication and interpersonal skills are essential, along with the ability to handle high call volumes. Interested candidates should be flexible to work shifts, including evenings and weekends. Benefits include a performance bonus, annual company trip, and health insurance.