On-Site Call Center Agent — Customer Support Pro

Miranda HR; Quezon City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer service firm in Quezon City is seeking individuals for a full-time role focused on managing inbound and outbound calls while providing exceptional customer service. Candidates should possess a High School diploma and 0-2 years of experience. Strong proficiency in English and excellent organizational and people skills are needed. This position offers a chance for professional development and comes with health and wellness benefits.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of experience preferred.
• Strong work ethic and reliability are a must.

Responsibilities

• Handle inbound and outbound calls professionally.
• Provide exceptional customer service and support to clients.
• Schedule appointments and manage customer inquiries effectively.
• Resolve customer issues using strong problem-solving skills.
• Maintain accurate records of all interactions.

Skills

Strong English language proficiency

Excellent customer service skills

Strong organizational skills

People skills

Problem solving

Scheduling

Back Office Support

Account Management

Strong Work Ethic

Technical Skills

Education

High School Diploma or equivalent

Job description

A customer service firm in Quezon City is seeking individuals for a full-time role focused on managing inbound and outbound calls while providing exceptional customer service. Candidates should possess a High School diploma and 0-2 years of experience. Strong proficiency in English and excellent organizational and people skills are needed. This position offers a chance for professional development and comes with health and wellness benefits.