Call Center Agent (Hybrid/Onsite)

ConnectUs Marketing Solutions, Inc.; Batangas City; Hybrid; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health benefits

Leaves

Bonuses

Scholarship program

Job summary

ConnectUs Marketing Solutions, Inc. in Batangas City is seeking a Call Center Agent for an on-site or hybrid role. You will handle outbound surveys, lead generation, event invitations, and sales, plus respond to inquiries via phone and email.

Data entry into CRM and reporting using Office/Drive are required. The position offers full-time, long-term employment with a base salary plus incentives. Fresh graduates are welcome; English proficiency and multitasking ability are essential, with a

Qualifications

• Must be willing to work on-site: Batangas City.
• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize and manage time efficiently.
• Customer orientation and ability to adapt and respond to different types of personalities.
• Intelligent.
• No BPO experience required; fresh graduates are welcome to apply.

Responsibilities

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Skills

English communication

40 WPM typing

Time management

Customer orientation

multitasking

Job description

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (ON-SITE or HYBRID)

Job Description

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Qualifications

• Must be willing to work on-site: Batangas City.
• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize and manage time efficiently.
• Customer orientation and ability to adapt and respond to different types of personalities.
• Intelligent.
• No BPO experience required; fresh graduates are welcome to apply.

So, why join us?

• Full Time and Long Term Employment.
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives.
• Salary will be based on: Skills, Attitude, Performance, Attendance.
• Opportunity for regularization and promotion.
• US and Canadian clients.
• Shift: Graveyard Monday to Friday, and Saturday as needed.
• Scholarship program duration: 8 to 10 days.

Salary Package Structure

Guaranteed Monthly Income: PHP 15,000

Incentives: Up to PHP 7,000

Total salary package: PHP 22,000 to PHP 25,000

WE LOOK FORWARD TO MEETING YOU!