Healthcare Account Agent - Fixed Weekends Off - Paid Training

Recruitify_HR; Quezon City; On-site; PHP 219,000 - 295,000; Full time

Benefits offered by this job

HMO Coverage for employee starting Day

HMO Coverage for dependents

Life and Accident Insurance

Annual salary review

13th and 14th Month Pay

Night differential

Ongoing training and career growth

Job summary

Recruitify_HR is hiring for a Healthcare Support role in the Philippines. The position involves handling calls related to healthcare inquiries, benefits, and claims with a focus on accuracy and empathy.

Candidates should have at least 6 months of BPO experience or 6 months in equivalent roles, and be willing to work onsite with shifting schedules. Competitive compensation and comprehensive benefits await.

Qualifications

• Must have completed college or 2 years of college with BPO experience.
• Strong interpersonal and problem-solving abilities are required.
• Proficiency in Microsoft Office applications is preferred.

Responsibilities

• Handle inbound/outbound calls related to healthcare inquiries, benefits, and claims.
• Provide accurate and empathetic customer support and document interactions in the system.
• Assist members with benefit verifications, billing concerns, and general healthcare issues.
• Collaborate with supervisors to enhance service delivery and customer satisfaction.

Skills

BPO experience

Interpersonal skills

Problem-solving

Microsoft Office

Education

College graduate with BPO exp

2 years in college with BPO exp

Senior High School graduate with 1 year BPO

Tools

Microsoft Office

Job description

Build a Meaningful Career in Healthcare Support – We're Hiring!
Are you ready to make a real impact while growing your career in a stable and rewarding environment?
Join our Healthcare Support Team and become part of an organization that values professionalism, compassion, and continuous growth.
We’re looking for candidates who are committed, adaptable, and ready to take the next step. If you're looking for more than just a job — this is your opportunity.

Key Responsibilities

• Handle inbound and/or outbound calls related to healthcare inquiries, benefits, and claims.
• Deliver accurate and efficient customer support with empathy and professionalism.
• Assist members with benefit verifications, billing concerns, and general healthcare-related issues.
• Document all customer interactions in the system with accuracy and completeness.
• Work closely with supervisors and team leads to enhance service delivery and customer satisfaction.

Qualifications

• College Graduate with at least 6 months BPO experience
• Completed 2 years in college with at least 6 months BPO experience
• Senior High School Graduate with 1 year solid BPO experience
• Strong interpersonal, comprehension, and problem-solving skills
• Basic knowledge of Microsoft Office applications
• Willing to work onsite and on shifting schedules

What’s in It for You?

Compensation And Allowances

• ₱18,000 Basic Pay
• ₱4,000 Premium Allowance
• ₱1,000 Flex Fund Allowance

Additional Benefits

• 20% Night Differential
• HMO Coverage for employee starting Day 1
• HMO Coverage for dependents upon certification
• Life and Accident Insurance
• Annual Performance-Based Salary Increase
• 13th and 14th Month Pay
• Ongoing Training and Career Development Opportunities

Why Should You Apply?

We understand that great talent deserves more than just promises. That’s why we’re offering competitive compensation, real career growth, and industry-leading benefits from Day 1. Our supportive environment ensures that you’re set up for success from the start.