Customer Service Representative - Healthcare Account | Onsite

The Hird Corp.

Quezon City

On-site

PHP 264,045 - 316,274

Full time

14 days+

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Benefits offered by this job

HMO coverage

Exciting incentives

Growth opportunities

Job summary

A leading healthcare solutions company is seeking Customer Service Representatives in Quezon City. The role involves addressing customer inquiries with empathy, collaborating with team members, and providing innovative solutions. Applicants should have a minimum of 6 months call center experience. This position offers a salary of up to Php 26,000, HMO coverage from day one, and growth opportunities within a supportive team.

Qualifications

Minimum of 6 months call center/BPO experience.
Willing to work on-site in a shifting schedule.

Responsibilities

Address customer inquiries with empathy and expertise.
Inspire teamwork and collaboration to enhance the customer experience.
Identify concerns and provide real-time, creative solutions.
Document interactions while engaging with customers.

Skills

Customer service skills

Communication skills

Problem-solving

Education

College graduate or Senior High School graduate

Job description

Overview

Are you a problem-solver with a passion for helping others? We’re looking for dynamic Customer Service Representatives to join our Healthcare Product team, delivering exceptional support and innovative solutions to our clients!

Responsibilities

Be the voice of care, addressing customer inquiries with empathy and expertise.
Inspire teamwork and collaboration to enhance the customer experience.
Identify concerns and provide real-time, creative solutions to ensure satisfaction.
Multitask effectively—document interactions while engaging with customers.
Support our healthcare mission with flexibility, including occasional overtime.

Qualifications