Call Center Agent - Easy Account - Up To 21K - Cdo

Bpo Hiring; Ilocos Norte; On-site; PHP 201,000 - 335,000; Full time

Job summary

The Call Center Agent role at Bpo Hiring is based on-site in Ilocos Norte. You will handle customer inquiries, provide product information, and strive to deliver a positive experience on every call.

We seek motivated, customer-focused individuals with basic computer skills and strong communication. Training and support are provided to help you succeed in a fast-paced environment.

Qualifications

• At least high school or senior high school graduate.
• Basic computer literacy required.
• Good communication skills and customer-focused mindset.

Responsibilities

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication skills

Basic computer literacy

Willing To Work On Site

Education

High School or Senior High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills