Looking for Call Center Agents

Miranda HR; Pasig; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A customer service solutions provider in Pasig is looking for dedicated individuals for an on-site customer service role. This full-time position requires a high school diploma or equivalent and offers opportunities for beginners. Responsibilities include handling customer inquiries, providing exemplary service, and maintaining accurate records of interactions. The ideal candidate is fluent in English, possesses strong problem-solving skills, and thrives in a fast-paced environment. Competitive compensation and benefits are provided.

Qualifications

• 0–2 years of experience in a customer service or call center role.
• Must be a team player with a strong work ethic and interpersonal skills.
• Ability to schedule and manage multiple tasks effectively.
• Strong problem-solving abilities and interpersonal skills.
• Ability to schedule and manage multiple tasks in a fast-paced environment.

Responsibilities

• Handle incoming calls and respond to customer inquiries professionally.
• Provide excellent customer service to ensure satisfaction and retention.
• Utilize call center technology to manage customer interactions.
• Assist in resolving customer issues and complaints promptly.
• Maintain accurate records of customer interactions in our database.

Skills

Fluent in English

Customer service skills

Strong problem-solving abilities

Education

High School diploma or equivalent

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Description

• Handle incoming calls and respond to customer inquiries professionally and efficiently.
• Provide excellent customer service to ensure customer satisfaction and retention.
• Utilize call center technology to manage customer interactions effectively.
• Assist in resolving customer issues and complaints promptly.
• Maintain accurate records of customer interactions in our database.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 0–2 years of experience in a customer service or call center role.
• Skills and Competencies: Proficient in English language; excellent customer service skills; strong problem-solving abilities.
• Qualities and Traits: Must be a team player with a strong work ethic and interpersonal skills.
• Responsibilities and Duties: Ability to schedule and manage multiple tasks effectively.
• Working Conditions: Fast-paced call center environment with potential for back office support duties.