Call Center Agent (No BPO Experience Required)

Neksjob Philippines; Makati; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

HMO and other company benefits

Job summary

Neksjob Philippines in Makati is seeking motivated Call Center Agents for an on-site role. No BPO experience is required as training is provided to help you succeed; if you have good communication skills and a positive attitude, we want to hear from you.

This full-time position offers a comprehensive benefits package, paid training, performance incentives, and opportunities for career growth in a dynamic, supportive environment.

Qualifications

• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills are preferred.
• Positive attitude, customer-oriented, and eager to learn.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and policies.
• Maintain customer records by documenting interactions in the system.
• Resolve issues or escalate to the appropriate department when needed.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Communication skills

Typing skills

Basic computer navigation

Customer-focused

Willing to work onsite

Shifting schedules

Fresh graduates welcome

Job description

Call Center Agent (No BPO Experience Required)

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus
• Incentives

Government Mandated Benefits

Professional Development

• Job Training
• Professional Development

Job Summary

We are looking for motivated and enthusiastic individuals to join our team as Call Center Agents. No BPO experience is required—we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or escalate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.
• Competitive salary package.
• Paid training.
• Performance incentives and bonuses.
• HMO and other company benefits (depending on company policy).
• Career growth and promotion opportunities.
• Supportive and dynamic work environment.