Call Center Agent

Recruitify_HR; Cagayan Valley; Presencial; PHP 223.200 - 312.480; Jornada completa

Descripción de la vacante

A leading telecommunications firm is looking to hire a proactive customer service representative in Cagayan Valley, Philippines. You will handle inquiries, resolve issues related to network and billing, assist customers with SIM activations, and promote telecom products and offers. Ideal candidates should possess good communication and computer skills, and prior experience in a call center or telecom environment is a plus. This is an onsite role with an emphasis on maintaining accurate customer records.

Formación

• Good communication and computer skills.
• Ability to work onsite.
• Call center or telecom experience is a plus.

Responsabilidades

• Handle inbound/outbound calls.
• Resolve issues related to network, data, airtime, and billing.
• Assist with SIM activation and service upgrades.
• Promote telecom products and offers.
• Maintain accurate customer records.

Conocimientos

Good communication

Computer skills

Team Player

Problem Solving

Interpersonal Skills

Educación

High School Diploma or higher

Descripción del empleo

Job Description

We are hiring a proactive and customer-focused CSR to handle inquiries and service requests for a leading telecommunications account.

Responsibilities:

• Handle inbound/outbound calls
• Resolve issues related to network, data, airtime, and billing
• Assist with SIM activation and service upgrades
• Promote telecom products and offers
• Maintain accurate customer records

Requirements:

• Good communication and computer skills
• Ability to work onsite.
• Call center or telecom experience is a plus

Interested candidates should apply now with the following details

Provide this details in below format

First Name -

Middle Name -

Last Name -

Date of birth -

Address -

Site-

Educational attainment -

English Language Customer Service Problem Solving Team Player Account Management Shopify Technical Skills Sales Pitching and Closure Organizational Skills Interpersonal Skills

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