Business Support Assistant

Hawksford Singapore; Santo Niño 1st; On-site; PHP 201,000 - 290,000; Full time

Job summary

Hawksford Singapore is seeking an administrative professional to support front desk operations and general office tasks.

You will greet clients, answer calls, manage mail scans, coordinate with internal stakeholders, and assist with facilities and event setup.

The role requires attention to detail, a diploma qualification, and proficient use of Microsoft Office, with a collaborative, service-oriented approach.

Qualifications

• Preferably at least 2 years of experience in an administrative role.
• Good knowledge and application of Microsoft Office.
• Diploma holder in any relevant field.

Responsibilities

• Provide outstanding Front of House service at the Reception area and partake in reception duties: Greeting clients and answering main line telephone calls.
• Assist with the daily scanning of all incoming mails, with saving of scans and notifying internal and external stakeholders according to internal processes.
• To contact Building Management, Interior Design company, Pest Control, Cleaning company and Plants/landscaping where advised by the Business Support Administrators/Supervisors on any issues/office tasks
• Requisition, Procurement and monitoring of Office and Pantry supplies including name card and IT equipment ordering
• To participate in weekly or ad hoc Post office or bank runs when required
• Assist the Marketing Manager in preparing office facilities where client events are held onsite
• Assist with Asia Operations initiatives, administrative ad-hoc projects, business and process improvements relating to physical documentation, mails and offsite storage
• Share and Impart knowledge with Business Support Team colleagues on tasks
• Such other duties as the management may at times reasonably require. This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

Skills

Admin experience

Attention to detail

Communication skills

Education

Diploma holder

Tools

Microsoft Office

Job description

Summary:

Roles at this level are engaged in prescribed, reactive work, performing straightforward tasks within established routines and procedures and under regular or direct supervision. They involve responding to routine queries/issues/circumstances and referring any unusual or non-routine situations to others. The work is typically to short deadlines, providing courteous and effective service to others.

Principal Accountabilities:

• Provide outstanding Front of house service at the Reception area and partake in reception duties: Greeting clients and answering main line telephone calls

• Assist with the daily scanning of all incoming mails, with saving of scans and notifying internal and external stakeholders according to internal processes. (Including collection of mails from the Postbox and monthly/quarterly mail redirection services)

• To contact Building Management, Interior Design company, Pest Control, Cleaning company and Plants/landscaping where advised by the Business Support Administrators/Supervisors on any issues/office tasks

• Requisition, Procurement and monitoring of Office and Pantry supplies including name card and IT equipment ordering

• To participate in weekly or ad hoc Post office or bank runs when required

• Assist the Marketing Manager in preparing office facilities where client events are held onsite

• Assist with Asia Operations initiatives, administrative ad-hoc projects, business and process improvements relating to physical documentation, mails and offsite storage

• Share and Impart knowledge with Business Support Team colleagues on tasks

• Such other duties as the management may at times reasonably require. This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

Skills Required:

• Preferably at least 2 years of experience in an administrative role.

• Diploma holder in any relevant field.

• Good knowledge and application of Microsoft Office

Attitude Required:

• Meticulous and discreet in handling confidential information

• Able to work well with both internal and external stakeholders.

• Attention to detail is essential.

• Able to adhere to tight deadlines.

• Good self-learning ability, proactive work attitude.

• Good team spirit, excellent communication and problem-solving skills.