Business Operations Manager

Blue Aurora Solutions, Inc.; Mandaluyong; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

FlowerStore.ph is seeking a Business Operations Manager to lead strategic initiatives and drive operational excellence across the organization. You will develop cross-functional project plans, implement governance, and partner with department heads to align initiatives with growth strategies.

Ideal candidates bring 5+ years in operations/strategy with strong analytical and leadership skills, and a proven ability to optimize processes in a fast-growing e-commerce environment.

Qualifications

• Bachelor's degree in Business Administration, Management, Industrial Engineering, Economics, Finance, or related field.
• At least 5 years in business operations, strategy, management consulting, project management, or similar role, with at least 2 years in a leadership/managerial position.
• Proven experience leading cross-functional projects and driving organizational or operational improvements.
• Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights.
• Excellent project management, organizational, and prioritization skills, with the ability to manage multiple initiatives.
• Strong leadership and stakeholder management skills, with the ability to influence decisions across all levels.
• Exceptional communication and presentation skills, with the ability to engage senior leadership and cross-functional teams.
• Proficient in Microsoft Excel.
• Experience in e-commerce, retail, technology, or high-growth startup environment preferred.

Responsibilities

• Plan, prepare, and execute major campaigns with cross-department readiness.
• Create campaign timelines, plans, and roadmaps across departments and stakeholders.
• Implement strategic metrics and governance for visibility and alignment.
• Identify cost-optimization initiatives while preserving efficiency.
• Simplify workflows and standardize best practices across departments.
• Lead strategic projects to support growth and scalability.
• Oversee cross-functional initiatives delivering business objectives.
• Collaborate with department heads to find ops excellence opportunities.
• Conduct post-campaign reviews and implement improvements.
• Build relationships to ensure alignment and effective communication.
• Mentor Business Operations team and foster continuous improvement.
• Perform other duties as assigned.

Skills

Leadership

Project management

Analytical thinking

Stakeholder management

Communication

Excel

Strategic thinking

Education

Bachelor's degree in Business Administration

Job description

FlowerStore.ph is the Philippines' #1 Online Gift Store, on a mission to make gifting thoughtful, affordable, and convenient across Southeast Asia. Backed by international investors, we are a dynamic and fast-growing e-commerce team looking for passionate individuals to join our journey.

We are looking for a Business Operations Manager to lead strategic business initiatives and drive operational excellence across the organization. This role is responsible for developing and executing cross-functional projects, improving business processes, identifying operational efficiencies, and partnering with department leaders to align initiatives with the company's long-term goals and growth strategy.

The ideal candidate has experience in business operations, strategy, project management, management consulting, or process improvement, with strong analytical, leadership, and problem-solving skills. They are passionate about optimizing business performance, leading organizational change, and collaborating across teams to implement scalable solutions that enhance operational efficiency and support sustainable business growth.

Responsibilities:

• Manage the end-to-end planning, preparation, and execution of major campaigns, ensuring operational readiness across all departments.

• Develop integrated campaign timelines, project plans, and execution roadmaps while coordinating deliverables across departments and other key stakeholders.

• Develop and implement strategic frameworks, performance metrics, and governance processes to improve visibility, accountability, and cross-functional alignment.

• Identify, evaluate, and implement cost optimization initiatives while maintaining operational efficiency and business performance.

• Drive continuous process improvement by simplifying workflows, eliminating operational bottlenecks, and standardizing best practices across departments.

• Lead strategic business projects and operational initiatives that support organizational growth, scalability, and continuous improvement.

• Oversee the planning, execution, and successful delivery of cross-functional initiatives and special projects that improve organizational performance and support business objectives.

• Collaborate with department heads to identify opportunities for operational excellence, process automation, and scalable business solutions.

• Conduct post-campaign reviews by analyzing performance, documenting lessons learned, and implementing improvements for future initiatives.

• Build strong relationships with internal stakeholders to ensure alignment, effective communication, and successful execution of strategic initiatives.

• Mentor and develop Business Operations team members, fostering a culture of collaboration, accountability, and continuous improvement.

• Perform other duties and responsibilities as assigned by management.

Qualifications:

• Bachelor's degree in Business Administration, Management, Industrial Engineering, Economics, Finance, or a related field.

• At least 5 years of experience in business operations, strategy, management consulting, project management, or a similar role, with at least 2 years in a leadership or managerial position.

• Proven experience leading cross-functional projects and driving organizational or operational improvements.

• Strong analytical and strategic thinking skills, with the ability to translate data into actionable business insights.

• Excellent project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.

• Strong leadership and stakeholder management skills, with the ability to influence decision-making across all levels of the organization.

• Exceptional communication and presentation skills, with the ability to effectively engage senior leadership and cross-functional teams.

• Proficient in Microsoft Excel

• Results-oriented, proactive, adaptable, and capable of thriving in a fast-paced, high-growth environment.

• Experience in e-commerce, retail, technology, or a high-growth startup environment is highly preferred.

About FlowerStore Group

Flowerstore Group, with operations in the Philippines, Vietnam, Thailand, and Singapore is the biggest gifting e-commerce company in Southeast Asia. Founded in 2018 in the Philippines, FlowerStore has provided thousands of customers with a wide range of products across many different categories, from flower bouquets to personalized products, cakes, gourmet products, plush toys, preserved flowers, plants, and other gift ideas.

What We Offer

• Join a Growth Mission: Be part of a team making a real difference in the gifting industry.

• Fuel Your Potential: Experience continuous learning through comprehensive training and collaborative knowledge sharing.

• Learn from the Best: Gain direct guidance and communication with Flowerstore Group’s leadership team.

• Young & Dynamic Culture: Collaborate with a talented and energetic team