Business Manager (Sampaloc)

City Savings Bank, Inc.; Manila; On-site; PHP 450,000 - 650,000; Full time

Job summary

City Savings Bank, Inc. seeks a Business Manager to lead branch sales, drive CASA growth, and manage key client relationships to boost overall performance.

You will implement targeted sales strategies, monitor branch metrics, collaborate with other units, and participate in promotions while doing fieldwork to reach customers locally.

This role requires hands-on leadership in a retail banking setting and a proven track record in expanding branch business and delivering exceptional customer service.

Qualifications

• Proven sales and negotiation abilities.
• Experience leading a team and driving branch growth.
• Strong Customer service and relationship management skills.
• Solid understanding of retail banking operations and products.

Responsibilities

• Develop and implement strategies to attract new clients and expand CASA portfolio.
• Collaborate with other branches and departments to share best practices and improve processes.
• Monitor branch performance metrics and take corrective actions to meet targets.
• Plan and execute marketing and promotional activities to increase visibility and market share.

Skills

Sales & negotiation

Team leadership

Customer service

Retail banking knowledge

Fieldwork willingness

Job description

About the role

As a Business Manager, you will be the primary driver of branch success. You will execute targeted sales strategies and manage key client relationships to significantly boost overall sales targets, with emphasis on expanding the volume of CASA (Current and Savings Account).

Key responsibilities

• Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's CASA portfolio
• Collaborate with other branches and departments to share best practices and identify opportunities for process improvements
• Monitor branch performance metrics and implement corrective actions to achieve business goals
• Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share

About you

• Highly skilled in sales and negotiation, preferably with an existing base of clients within the designated region
• Proven track record of driving branch business growth, managing a team, and delivering exceptional customer service
• Strong understanding of retail banking operations, products, and services, as well as a keen awareness of the local market dynamics
• Must be willing to do fieldwork