Business Development Manager

Cloud Ecommerce; San Juan; On-site; PHP 500,000 - 750,000; Full time

Job summary

Cloud Ecommerce in the Philippines is seeking a Business Development Manager to own the growth engine: converting inbound interest and outbound targeting into signed, well-scoped brand accounts from first contact through to onboarding.

You will lead discovery, solutioning, and commercial scoping, craft compelling pitches with cross-functional teams, close deals, and hand off to our Commercial unit for seamless onboarding — while maintaining ongoing opportunity development.

Qualifications

• 4+ years in B2B business development / sales, ideally in e-commerce enablement, digital agency, marketplace, FMCG/retail, or SaaS sold to brands.
• Demonstrable record of closing new logos and owning the full cycle including RFPs and contracts.
• Fluent in marketplace mechanics (Lazada/Shopee/TikTok Shop) and the enabler value chain.
• Strong commercial/numerical literacy — can scope pricing and model uplift credibly.
• Executive presence: can hold a room with a brand's senior leadership.
• Excellent written communication (proposals, RFPs) and CRM discipline.

Responsibilities

• Lead Generation & Pipeline Development: own the inbound inquiry queue and build outbound pipeline.
• Discovery, Solutioning & Sales Pitches: run structured discovery and tailor solutions with cross-functional support.
• RFPs, Proposals & Commercial Scoping: manage formal RFP responses, pricing, and 90-day roadmaps.
• Negotiation, Contracts & Closing: lead negotiations and drive to signed agreements.
• Handoff to Commercial & Onboarding Coordination: produce handoff documents and ensure smooth onboarding.
• Market Intelligence, Sales Enablement & CRM Hygiene: track competitors and keep CRM up to date.

Skills

B2B sales

Marketplace mechanics

Executive presence

CRM discipline

Proposal writing

RFP management

Job description

Business Development Manager

Summary of the role

The Business Development Manager (BDM) owns the front of the company's growth engine: turning inbound interest and outbound targeting into signed, well-scoped brand accounts. The role carries a new account from first contact through discovery, solution design, the formal pitch, the RFP/proposal, commercial negotiation, contract signing, and a clean handoff to the Commercial team for onboarding and ongoing management.

The BDM is the company's first impression to a prospective brand. They must understand the full enabler value chain deeply enough to speak credibly to a brand's e-commerce lead, marketing director, or country GM — and to translate “we do end-to-end marketplace operations” into a specific, costed, believable plan for that brand's catalogue, channels, and growth targets.

Key tasks and responsibilities

• Lead Generation & Pipeline Development
  • Own the inbound inquiry queue: respond fast (target: same business day), qualify, and log every lead in the CRM/pipeline tracker.
  • Build outbound pipeline: identify and prioritize target brands by category fit, GMV potential, channel fit, and margin.
  • Cultivate referral and partner channels — marketplace partner managers, agencies, suppliers, existing-client referrals.
  • Maintain a pipeline that is 3–5× the period target in value (industry-standard coverage), so the number does not rest on one or two deals.
• Discovery, Solutioning & Sales Pitches
  • Run structured discovery: the brand's current channel state, catalogue, margins, pain points, growth targets, and decision process/timeline.
  • Translate discovery into a tailored solution drawing on the right mix of the ten departments — not a generic “we do everything” pitch.
  • Build and deliver the pitch (with Creatives/Marketing/Data support): the brand's problem, our specific plan, projected uplift, proof from comparable clients, and commercial shape.
  • Be the credible face of the company to senior brand stakeholders — fluent in marketplace mechanics, category dynamics, and our capability stack.
• RFPs, Proposals & Commercial Scoping
  • Manage formal RFP responses end to end: requirements capture, internal contributor coordination, timeline management, and a polished, on-time submission.
  • Produce professional proposals with clear scope, deliverables, exclusions, pricing, and a 90-day roadmap.
  • Scope the commercial shape (model, fees, setup costs) and route to Finance for approval before it goes to the client.
  • Maintain a reusable proposal/RFP content library (capability statements, case studies, bios, pricing modules) to cut turnaround time
• Negotiation, Contracts & Closing
  • Lead negotiations on scope, price, and terms within guardrails agreed with Finance and the CEO.
  • Coordinate contracts, NDAs, and service agreements with the Corporate Secretary and legal; manage redlines to signature.
  • Drive deals to a clean Closed-Won: signed agreement, agreed pricing, confirmed scope, and a start date.
• Handoff to Commercial & Onboarding Coordination
  • Produce a Handoff Document for every won account: signed scope, pricing, all verbal commitments made during the sale, stakeholder map and communication preferences, and any risk flags.
  • Run a joint handoff meeting (BDM + Commercial account lead, ≤30 minutes) so context transfers cleanly and the brand never has to repeat itself.
  • Stay lightly involved through the first 30–90 days to ensure delivery matches what was sold.
• Market Intelligence, Sales Enablement & CRM Hygiene
  • Track competitor enablers, marketplace policy shifts, category trends, and pricing movements; feed insights back to leadership.
  • Keep the CRM/pipeline impeccably current — stage, value, next step, and close date on every deal. Forecasts are only as good as the hygiene.
  • Continuously improve the sales toolkit (decks, one-pagers, case studies, qualification scorecard) with Creatives/Data.

Qualifications & Skills

• 4+ years in B2B business development / sales, ideally in e-commerce enablement, digital agency, marketplace, FMCG/retail, or SaaS sold to brands.
• Demonstrable record of closing new logos and owning the full cycle including RFPs and contracts.
• Fluent in marketplace mechanics (Lazada/Shopee/TikTok Shop) and the enabler value chain.
• Strong commercial/numerical literacy — can scope pricing and model uplift credibly.
• Executive presence: can hold a room with a brand's senior leadership.
• Excellent written communication (proposals, RFPs) and CRM discipline.