Business Development Manager

gaic professional services inc.; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

gaic professional services inc. is seeking a Business Development Manager to identify and execute growth opportunities for BPO/Consulting services in domestic and international markets.

The role focuses on building client relationships, developing tailored proposals, and collaborating with cross-functional teams to ensure successful service delivery and revenue growth.

Qualifications

• Bachelor’s degree in Business Administration, Marketing or related field.
• MBA preferred for advanced leadership and strategy insight.
• 3–5 years of BD/sales experience in BPO/Consulting sectors.
• Proven ability to meet or exceed sales targets and KPIs.

Responsibilities

• Identify and develop new business opportunities in BPO/Consulting markets.
• Build and maintain relationships with clients and partners.
• Conduct market research on trends and customer needs.
• Develop customized proposals aligned to client objectives.
• Collaborate with operations, marketing, and delivery teams.
• Meet or exceed sales targets and KPIs.
• Attend industry events to promote services and capabilities.
• Prepare sales forecasts, pipelines, and market feedback.
• Negotiate contracts and close agreements to maximize revenue.
• Continuously improve sales processes based on feedback.

Skills

Business development

Sales

Client relationships

Negotiation

Market research

Proposal development

Communication

Time management

Independence

Education

Bachelor’s degree in Business Administration or Marketing

MBA preferred

Tools

MS Excel

MS Word

PowerPoint

Job description

The Business Development Manager is responsible for identifying, developing, and executing strategic business opportunities that drive revenue growth, market expansion, and long-term organizational success. This role involves building and nurturing relationships with clients, partners, and key stakeholders; analyzing market trends; and developing tailored proposals and business strategies to meet company objectives. The Business Development Manager works closely with cross-functional teams to ensure alignment between client needs and organizational capabilities, ultimately contributing to the company's competitive positioning and sustainable growth.

Job Duties and Responsibilities:

• Identify and develop new business opportunities for BPO/Consulting services in domestic and international markets.
• Build and maintain strong relationships with potential and existing clients.
• Conduct market research to identify trends, competitor offerings, and customer needs.
• Develop and present customized proposals and solutions that align with client objectives.
• Collaborate with internal teams (operations, marketing, and delivery) to ensure seamless onboarding and service delivery.
• Achieve or exceed sales targets and KPIs set by the company.
• Attend industry events, trade shows, and networking functions to promote services.
• Prepare regular sales forecasts, pipeline reports, and market feedback.
• Negotiate contracts and close agreements to maximize revenue.
• Continuously improve sales processes and strategies based on performance and market feedback.

Job Qualifications and Competencies Requirement :

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum of 3-5 years of experience in business development or sales within the BPO/Consulting industry.
• Excellent in MS Excel, Word and PowerPoint.
• Strong understanding of BPO services across industries such as customer support, finance & accounting, IT services, HR, etc.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, proactive, and capable of working independently.
• Strong organizational and time-management abilities.