Business Development Manager (BDM) | Makati

TASQ Staffing Solutions; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

A leading staffing solution provider seeks a Business Development Manager in Makati, Philippines. This role demands 3 to 7 years of experience in sales within the BPO sector, excellent communication skills, and the ability to cultivate strong client relationships. Key responsibilities include lead generation, sales strategy execution, and market intelligence. Ideal candidates possess a Bachelor's degree and a thorough understanding of the BPO industry. The position is predominantly day shift, with some flexibility required for night meetings.

Qualifications

• 3 to 7 years of experience in business development or sales within the BPO or outsourcing industry.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of industry dynamics.

Responsibilities

• Identify new business opportunities in target markets.
• Develop and implement strategic sales plans to achieve revenue targets.
• Build and maintain long-lasting client relationships.
• Conduct market analysis to identify growth opportunities.

Skills

Excellent communication skills

Negotiation skills

Presentation skills

Proficiency in CRM software

Ability to work independently

Understanding of BPO services

Education

Bachelor's degree in Business Administration, Marketing, or related field

MBA (is a plus)

Tools

Microsoft Office Suite

Job description

Work Setup: 100% Onsite (Makati); During the first 6 months, has the option to work from home 1 to2 days/week upon regularization

Work Schedule: No fixed schedule due to the job level but work is predominantly day shift. Hire has to be okay with working at night to meet with offshore stakeholders.

Start Date: ASAP

Work Location: Makati

Qualifications & Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (MBA is a plus)
• 3 to7 years of experience in business development or sales within the BPO or outsourcing industry
• Proven track record of meeting or exceeding sales targets
• Strong understanding of BPO services and industry dynamics
• Excellent communication, negotiation, and presentation skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in CRM software and Microsoft Office Suite

Key Responsibilities:

Lead Generation & Prospecting:

• Identify new business opportunities in target markets and verticals (e.g., customer support, technical support, back-office services, etc.)
• Generate leads through networking, cold calling, events, partnerships, and digital platforms

Sales Strategy & Execution:

• Develop and implement strategic sales plans to achieve revenue targets
• Prepare and deliver compelling proposals, presentations, and RFP responses tailored to client needs

Client Relationship Management:

• Build and maintain strong, long-lasting client relationships
• Understand client needs and offer tailored BPO solutions that add value
• Serve as the primary point of contact for new clients during the sales cycle

Market Intelligence:

• Stay up to date with industry trends, competitor offerings, and client behavior
• Analyze market data to identify potential opportunities for growth

Collaboration & Reporting:

• Work closely with operations, finance, and HR to ensure a smooth onboarding and transition for new clients
• Maintain accurate CRM records and provide regular reports on sales activities, pipeline status, and forecasts to senior management