Business Development & Client Success Director

Approach Consultancy Inc; Pasay; On-site; PHP 1,500,000 - 2,300,000; Full time

Job summary

Approach Consultancy Inc in Manila is seeking a Business Development and Client Success Director to lead revenue growth by combining new client acquisition, strategic partnerships, and post-sale account management. This executive role oversees sales pipelines, client satisfaction metrics, and cross-functional team leadership to maximize account value.

The ideal candidate has five or more years in B2B sales or commercial leadership, a bachelor's degree in business or marketing, strong negotiation

Qualifications

• Five or more years in B2B sales, account management, or commercial leadership.
• Bachelor's degree in business, marketing, or a related field.
• Strong negotiation, data analysis, strategic planning, and communication abilities.
• Excellent writing and editing skills in English.
• Strong organizational skills and ability to manage multiple accounts simultaneously.
• Comfortable with social media platforms and content management tools.
• Proficient in Google Workspace.
• Familiarity with PR and communications concepts is an advantage.

Responsibilities

• Drives new client acquisition
• Qualifies inbound prospects
• Builds sales pipelines
• Closes commercial contracts
• Owns post-sale relationships
• Ensures customer onboarding and satisfaction
• Drives retention
• Identifies cross-selling and upselling opportunities within existing accounts
• Mentors staff and sets performance metrics
• Aligns department goals with company growth

Skills

Business development

Account management

Strategic planning

Negotiation

Data analysis

Communication

Social media familiarity

Content management tools

Google Workspace

Education

Bachelor's degree in business, marketing, or related field

Tools

Google Workspace

CRM software

Content management tools

Job description

About the role

Business Development and Client Success Director to lead revenue growth and long-term customer retention by combining new client acquisition, strategic partnerships, and post-sale account management. This executive role oversees sales pipelines, client satisfaction metrics, and cross-functional team leadership to maximize account value.

Key responsibilities

• Drives new client acquisition


• Qualifies inbound prospects


• Builds sales pipelines


• Closes commercial contracts


• Owns post-sale relationships


• Ensures customer onboarding and satisfaction


• Drives retention


• Identifies cross-selling and upselling opportunities within existing accounts


• Mentors staff and sets performance metrics


• Aligns department goals with company growth

About you

• Five + years in B2B sales, account management, or commercial leadership


• Bachelor's degree in business, marketing, or a related field


• Strong negotiation, data analysis, strategic planning, and communication abilities


• Excellent writing and editing skills in English


• Strong organizational skills and ability to manage multiple accounts simultaneously


• Comfortable with social media platforms and content management tools


• Proficient in Google Workspace


• Familiarity with PR and communications concepts (media relations, stakeholder management, brand messaging, thought leadership)


• Exposure to PR agency work or corporate communications is an advantage


• Interest in environmental advocacy, renewable energy, hospitality, technology and retail