Build and Transition Manager

Michael Page; Taguig; On-site; PHP 1,500,000 - 2,000,000; Full time

Job summary

Michael Page is seeking a Build and Transition Manager in Taguig, Metro Manila. This role involves leading global transformation initiatives within healthcare, managing training development, and ensuring process readiness. The position offers a hybrid work environment that encourages collaboration and operational excellence.

Candidates should have extensive experience in transformation and training, demonstrate strong stakeholder management skills, and possess a Bachelor's degree in a relevant field. Long-term career growth opportunities are available.

Qualifications

• Years of experience in transformation, shared services, training, knowledge management, or operations.
• Direct People Management experience required.
• Solid project management and risk mitigation capabilities.

Responsibilities

• Lead the build phase of transformation initiatives.
• Oversee development and validation of SOPs and documentation.
• Track build progress and provide readiness reporting.

Skills

Transformation experience

Stakeholder management

Project management

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Business Administration, Healthcare Administration, Operations

Tools

Knowledge management frameworks

Training development tools

Job description

• Lead global build and transition initiatives within a mature U.S. healthcare GBS
• Hybrid Night Shift setup with strong exposure to transition programs

About Our Client

Our client is a leading organization in the U.S. healthcare and health and safety sector, recognized for innovation, high‑quality patient care, and operational excellence. Its global capability center in Taguig, Metro Manila provides a stable, mission‑driven work environment with strong multinational collaboration and long‑term career opportunities.

Responsibilities

• Lead the build phase of transformation initiatives, ensuring readiness across documentation, training, and knowledge transfer
• Oversee development and validation of SOPs, process documentation, and playbooks aligned to design standards
• Ensure completeness and quality of knowledge capture from source teams
• Direct development of training materials and learning plans for GCC readiness
• Establish and manage readiness criteria across people, process, technology, and controls
• Partner with Transformation & Design teams to align build outputs with operating models
• Identify and mitigate readiness risks, gaps, and dependencies prior to transition
• Track build progress and provide readiness reporting to leadership and governance forums

Qualifications

• Years of experience in transformation, shared services, training, knowledge management, or operations
• Direct People Management experience.
• Bachelor's degree in Business Administration, Healthcare Administration, Operations, or related field
• Strong background in documentation, knowledge management, and training frameworks/li>
• Experience in global SSC / GBS or GCC environments
• Strong stakeholder management and cross‑functional collaboration skills
• Solid project management and risk mitigation capabilities/li>
• High attention to detail and quality standards

What's on Offer

The Build and Transition Manager role offers the opportunity to play a critical role in scaling a global healthcare capability center. This position provides exposure to complex transformation initiatives with global stakeholders. The role operates in a hybrid work setup based in Taguig, Metro Manila. Professionals can expect a collaborative, mission‑driven environment aligned with healthcare and safety standards. Long‑term career growth is supported through continuous transformation programs and organizational expansion.