Branch Customer Service Specialist

Rizal Commercial Banking Corporation (RCBC); Lucena; On-site; PHP 223,000 - 290,000; Full time

Job summary

RCBC is seeking candidates for Branch Banking Operations who will deliver quick, accurate over-the-counter services while ensuring compliance with all regulations. The role requires a customer-centric mindset and the ability to manage time and complexity in a fast-paced branch environment.

Fresh graduates are welcome to apply. The successful candidate will work with a team to support branch objectives and maintain high service standards across multiple locations.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Ability to handle complexity and manage time effectively.

Responsibilities

• Provide accurate over-the-counter services to customers in the Business Center with efficiency.
• Ensure compliance with BSP/AMLA regulations and internal policies.
• Identify and mitigate risks by following bank policies and procedures.
• Deliver excellent customer service and support branch initiatives.

Skills

Customer service

Time management

Empathy

Attention to detail

Education

4-year degree

Job description

RCBC is seeking candidates for Branch Banking Operations who will deliver quick, accurate over-the-counter services while ensuring compliance with all regulations. The role requires a customer-centric mindset and the ability to manage time and complexity in a fast-paced branch environment.

Fresh graduates are welcome to apply. The successful candidate will work with a team to support branch objectives and maintain high service standards across multiple locations.