Branch Service Head (Gerona, Tarlac)

CBS China Bank Savings; Gerona; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

CBS China Bank Savings - Branch in Gerona is seeking a Branch Service Head to oversee day-to-day branch operations, ensuring policy adherence and strong internal controls while supporting marketing through cross-selling bank products. The role requires an experienced banking professional who can supervise staff, manage cash and deposits, and drive service quality and compliance.

You will contribute to branch growth through people development and efficient administrative practices.

Qualifications

• Must be a college graduate (4-year course, preferably business).
• At least 5 years of experience in branch banking operations with exposure to new accounts, tellering and clearing operations.
• Extensive knowledge of bank policies and procedures for branch operations.
• Customer service oriented and able to supervise people.

Responsibilities

• Cash Management Functions
• Deposit Operations Functions
• Internal Control and Compliance Functions
• Marketing Functions
• People Management & Development Functions
• Administrative Functions

Skills

Customer service

People supervision

Cross-functional collaboration

Banking operations knowledge

Education

Bachelor's degree in Business or related

Tools

Core banking system

Job description

Branch Service Head oversees the day-to-day operations of the branch. He/She ensures that branch operations adhere to the bank policies and procedures and the internal control is observed at all times. He/She assist the Branch Head in marketing through cross-selling of bank products and services.

As a Branch Service Head, she will be responsible for the following:

• Cash Management Functions
• Deposit Operations Functions
• Internal Control and Compliance Functions
• Marketing Functions
• People Management & Development Functions
• Administrative Functions

QUALIFICATIONS:

• Must be a college graduate of any 4 year course, preferably business course
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• With extensive knowledge in bank policies and procedures for branch operations
• Customer service oriented and able to supervise people.