Branch Operations Head (Bacoor)

City Savings Bank; Bacoor; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

City Savings Bank in Cavite is seeking a Branch Operations Head to oversee day-to-day branch operations and service delivery, ensuring compliance with code of conduct and policies. The role focuses on delivering excellent customer service and maintaining operational efficiency within regulatory guidelines.

The candidate should have leadership capabilities, banking supervisory experience, and strong communication and interpersonal skills to train and guide subordinates while promoting marketing

Qualifications

• College graduate of any business course.
• At least 3 years banking experience in a supervisorial capacity in branch operations.
• Good leadership skills and willingness to develop and train subordinates.
• Excellent marketing and interpersonal skills.
• Good oral and written communication skills with proficiency in the local dialect.

Responsibilities

• Supervise day-to-day branch operations and service delivery.
• Ensure observance of the bank's code of conduct and policies.
• Ensure excellent service delivery and operational efficiency.
• Ensure compliance with regulations of the bank and other regulatory agencies.

Skills

Leadership

Interpersonal skills

Communication (oral & written)

Training subordinates

Marketing

Education

College graduate in business

Job description

The Branch Operations Head is responsible for the day-to-day supervision of branch operations and service delivery , including proper observance of the bank's code of conduct and other policies. He/She ensures excellent service delivery, operational efficiency, including compliance to regulations of the bank and other regulatory agencies.

Qualifications:

• College graduate of any business course
• With at least 3 yrs. banking experience in a supervisorial capacity in branch operations
• With good leadership skills and willing to develop and train subordinates
• With excellent marketing and interpersonal skills
• With good oral and written communication skills with proficiency in the local dialect.