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City Savings Bank, Inc. is seeking a Branch Operations Head to oversee daily branch operations and service delivery. The role ensures adherence to the bank's code of conduct, policies, and regulatory requirements, driving operational efficiency and excellent customer service.
The candidate should have bank supervisory experience, strong leadership, and interpersonal skills, with a focus on training subordinates and marketing capabilities to support branch performance.
The Branch Operations Head is responsible for the day-to-day supervision of branch operations and service delivery , including proper observance of the bank's code of conduct and other policies. He/She ensures excellent service delivery, operational efficiency, including compliance to regulations of the bank and other regulatory agencies.