Branch Operations Lead — Service & Compliance

City Savings Bank, Inc.; Philippines; On-site; PHP 900,000 - 1,600,000; Full time

Job summary

City Savings Bank, Inc. is seeking a Branch Operations Head to oversee daily branch operations and service delivery. The role ensures adherence to the bank's code of conduct, policies, and regulatory requirements, driving operational efficiency and excellent customer service.

The candidate should have bank supervisory experience, strong leadership, and interpersonal skills, with a focus on training subordinates and marketing capabilities to support branch performance.

Qualifications

• College graduate of any business course.
• At least 3 years banking experience in a supervisorial capacity in branch operations.
• Willing to develop and train subordinates.
• Excellent marketing and interpersonal skills.
• Good oral and written communication skills with proficiency in the local dialect.

Responsibilities

• Supervise day-to-day branch operations and service delivery.
• Ensure observance of bank's code of conduct and policies.
• Ensure compliance with bank and regulatory requirements and regulations.

Skills

Leadership

Marketing

Interpersonal skills

Communication skills

People management

Education

College graduate in business

Job description

City Savings Bank, Inc. is seeking a Branch Operations Head to oversee daily branch operations and service delivery. The role ensures adherence to the bank's code of conduct, policies, and regulatory requirements, driving operational efficiency and excellent customer service.

The candidate should have bank supervisory experience, strong leadership, and interpersonal skills, with a focus on training subordinates and marketing capabilities to support branch performance.