Branch Operations Leader - Service & Compliance

City Savings Bank; Bacoor; On-site; PHP 450,000 - 750,000; Full time

Job summary

City Savings Bank in Cavite, Bacoor, seeks a Branch Operations Head to oversee daily branch operations and service delivery, ensuring strict adherence to the bank's code of conduct and policies while maintaining seamless customer experiences.

The ideal candidate has at least 3 years of supervisory banking experience in branch operations, strong leadership, marketing and interpersonal skills, plus excellent oral and written communication in the local dialect; you will train subordinates and drive

Qualifications

• 3+ years of banking experience in a supervisory role in branch operations.
• Strong leadership and ability to train subordinates.
• Excellent marketing and interpersonal skills.
• Good oral and written communication with fluency in the local dialect.

Responsibilities

• Oversee day-to-day branch operations and service delivery.
• Ensure compliance with bank policies, code of conduct, and regulatory requirements.
• Maintain operational efficiency and high service quality.
• Mentor and train branch staff to meet targets and standards.

Skills

Leadership

Interpersonal skills

Marketing

Oral communication

Written communication

Training

Dialect fluency

Education

Bachelor's degree in business

Job description

City Savings Bank in Cavite, Bacoor, seeks a Branch Operations Head to oversee daily branch operations and service delivery, ensuring strict adherence to the bank's code of conduct and policies while maintaining seamless customer experiences.

The ideal candidate has at least 3 years of supervisory banking experience in branch operations, strong leadership, marketing and interpersonal skills, plus excellent oral and written communication in the local dialect; you will train subordinates and drive