Branch Leader: Growth, Service & Compliance

China Bank Group; Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

China Bank Group in the Philippines is seeking a Branch Head to provide strategic direction and hands-on management to achieve growth and service excellence. You will lead a committed team, uphold compliance, and ensure operational integrity while delivering superior customer experiences at the branch level.

Success means meeting financial and service targets, maintaining strong risk controls, and fostering a culture of accountability and collaboration across the branch.

Qualifications

• 3–5 years leading branch operations, sales, and marketing of banking products.
• Strong knowledge of BSP/regulatory frameworks and internal controls.
• Proficient in MS Word, Excel, and PowerPoint with data-driven mindset.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Lead your branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with company policies, audit requirements, and regulatory standards.
• Ensure efficient branch operations — from risk management and internal controls to day-to-day upkeep and service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company’s mission and values.

Skills

Leadership

Branch operations

Sales & marketing

Regulatory compliance

Tools

MS Word

MS Excel

PowerPoint

Job description

China Bank Group in the Philippines is seeking a Branch Head to provide strategic direction and hands-on management to achieve growth and service excellence. You will lead a committed team, uphold compliance, and ensure operational integrity while delivering superior customer experiences at the branch level.

Success means meeting financial and service targets, maintaining strong risk controls, and fostering a culture of accountability and collaboration across the branch.