Branch Head: Growth, Service & Compliance Leader

Chinabank PH; Silang; On-site; PHP 700,000 - 1,200,000; Full time

Job summary

Chinabank PH is seeking a Branch Head to provide strategic direction and hands-on management to achieve business goals. You’ll lead a committed team focused on service excellence, operational integrity, and sustainable growth while upholding compliance and customer satisfaction.

You will translate corporate strategies into actionable branch plans, drive sales and deepen customer relationships, and ensure branch operations meet regulatory standards and risk controls.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products and services.
• Strong command of branch operations, policies, audit systems, and BSP/other regulatory frameworks.
• Proficiency in MS Word, Excel, and PowerPoint.
• Strategic mindset with analytical and problem-solving capabilities.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Lead your branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with company policies, audit requirements, and regulatory standards (BSP and other governing agencies).
• Ensure efficient branch operations — from risk management and internal controls to day-to-day upkeep and service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company’s mission and values.

Skills

Leadership

Branch operations

Sales & marketing

Regulatory compliance

MS Word

MS Excel

MS PowerPoint

Analytical thinking

Communication

Job description

Chinabank PH is seeking a Branch Head to provide strategic direction and hands-on management to achieve business goals. You’ll lead a committed team focused on service excellence, operational integrity, and sustainable growth while upholding compliance and customer satisfaction.

You will translate corporate strategies into actionable branch plans, drive sales and deepen customer relationships, and ensure branch operations meet regulatory standards and risk controls.