Branch Leader for Growth, Service and Compliance

China Bank Group; Manila; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

China Bank Group, located in Manila, seeks a Branch Head to lead strategy and hands-on management for a high-performing branch. You will guide a committed team toward service excellence, operational integrity, and sustainable growth while upholding BSP standards and company policies.

The role demands 3–5 years of leadership in branch operations and a proven ability to convert corporate goals into actionable plans, driving sales and customer loyalty in a dynamic banking environment.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products and services.
• Strong command of branch operations, policies, audit systems, and BSP/other regulatory frameworks.
• Strategic mindset with solid analytical and problem-solving capabilities.
• Excellent leadership, communication, and interpersonal skills, with a track record of motivating teams to achieve results.
• Highly detail-oriented, proactive, and results-driven.

Responsibilities

• Lead your branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with company policies, audit requirements, and regulatory standards (BSP and other governing agencies).
• Ensure efficient branch operations — from risk management and internal controls to day-to-day upkeep and service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company’s mission and values.

Skills

Leadership

Strategic thinking

Analytical skills

Communication

Interpersonal skills

Tools

MS Word

Excel

PowerPoint

Job description

China Bank Group, located in Manila, seeks a Branch Head to lead strategy and hands-on management for a high-performing branch. You will guide a committed team toward service excellence, operational integrity, and sustainable growth while upholding BSP standards and company policies.

The role demands 3–5 years of leadership in branch operations and a proven ability to convert corporate goals into actionable plans, driving sales and customer loyalty in a dynamic banking environment.