Branch Head - Growth, Operations & Customer Experience

Meaningful Banking From Metrobank; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Meaningful Banking From Metrobank seeks a Branch Head for the C-3 Kaunlaran Village Branch in Quezon City. The role focuses on driving business growth, leading branch operations, and ensuring adherence to bank policies and regulatory requirements.

Responsibilities include expanding client base, achieving sales targets, and developing a high-performing team while maintaining superior customer experience and operational risk controls.

Qualifications

• Bachelor’s degree in Business Administration, Banking & Finance, Economics, or related field.
• Minimum of ten years of banking experience with at least five years in a managerial/supervisory role within branch operations.
• Certifications in sales, leadership, or banking operations are preferred but not required.

Responsibilities

• Drive business growth by aligning branch operations with strategic goals and monitoring progress toward sales targets for deposits, loans, and other products.
• Enhance profitability and service quality while ensuring compliance with bank policies and regulations.
• Mentor and develop branch personnel to sustain a performance-driven culture and career growth.

Skills

Sales generation

Client relationship management

Team leadership

Banking operations

Education

Bachelor’s degree in Business Administration

Master’s degree advantageous

Job description

Meaningful Banking From Metrobank seeks a Branch Head for the C-3 Kaunlaran Village Branch in Quezon City. The role focuses on driving business growth, leading branch operations, and ensuring adherence to bank policies and regulatory requirements.

Responsibilities include expanding client base, achieving sales targets, and developing a high-performing team while maintaining superior customer experience and operational risk controls.