Branch Growth & Operations Leader

Meaningful Banking From Metrobank; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Meaningful Banking From Metrobank is seeking a Branch Head to drive business growth, lead branch operations, and ensure policy compliance across all functions. You will implement strategies to boost profitability and service quality while resolving complex customer issues through root cause analysis.

The role demands strong people leadership and a focus on risk management. You will oversee multi-product sales, deepen client relationships, expand the customer base, and mentor branch staff to meet

Qualifications

• Minimum of ten (10) years in banking with at least five (5) years in a managerial/supervisory role within branch operations.
• Proven track record in sales generation and client relationship management.
• Experience overseeing full branch operations including customer service, compliance and operational risk management.

Responsibilities

• Drive business growth and lead branch operations while ensuring compliance with bank policies and regulations.
• Implement strategies to enhance profitability and service quality; resolve complex customer issues by root cause analysis.
• Manage team members and develop a performance-driven culture.

Skills

Sales generation

Client relationship management

Team leadership

Education

Bachelor’s degree in Business Administration, Banking & Finance, Economics

Master’s degree or related post-graduate studies

Job description

Meaningful Banking From Metrobank is seeking a Branch Head to drive business growth, lead branch operations, and ensure policy compliance across all functions. You will implement strategies to boost profitability and service quality while resolving complex customer issues through root cause analysis.

The role demands strong people leadership and a focus on risk management. You will oversee multi-product sales, deepen client relationships, expand the customer base, and mentor branch staff to meet