Branch Client Growth & Relations Specialist

BDO Unibank; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

BDO Unibank is seeking a Branch Client Relations Officer to manage daily lobby operations and assist the Branch Head in driving business growth.

The role includes active marketing, cross-selling and upselling of deposits, loans, cards, and bancassurance, while identifying client needs and generating sales leads to enhance relationships and branch targets.

Required are a four- or five-year degree and at least three years in branch banking, with strong communication and leadership skills.

Qualifications

• Requires a four- or five-year degree.
• At least 3 years of branch banking experience.
• Experience in marketing/sales of bank products preferred.

Responsibilities

• Provide customer service to clients by actively volunteering assistance.
• Manage lobby traffic and educate clients to use electronic channels.
• Approve and override transactions.
• Ensure compliance with bank policies and procedures.

Skills

Customer service

Sales & cross-selling

Negotiation

Presentation skills

Interpersonal skills

Computer skills

Education

Bachelor's degree

Job description

BDO Unibank is seeking a Branch Client Relations Officer to manage daily lobby operations and assist the Branch Head in driving business growth.

The role includes active marketing, cross-selling and upselling of deposits, loans, cards, and bancassurance, while identifying client needs and generating sales leads to enhance relationships and branch targets.

Required are a four- or five-year degree and at least three years in branch banking, with strong communication and leadership skills.