Branch Client Relations & Growth Specialist

BDO Unibank; Mandaluyong; On-site; PHP 420,000 - 540,000; Full time

Job summary

BDO Unibank is seeking a Branch Client Relations Officer to manage daily lobby operations and support the Branch Head in driving business growth through active marketing and cross-selling of banking products.

The role requires a bachelor's degree, at least three years of branch banking experience, and strong communication skills. Availability covers Greenhills, Ortigas, Makati, Quezon City and Manila areas.

Qualifications

• Bachelor's degree required.
• At least three years of branch banking experience as an officer is preferred.
• Proficiency in computer and business applications.
• Effective oral and written communication skills.

Responsibilities

• Provide customer service to bank clients by actively offering assistance.
• Manage lobby traffic and direct clients to electronic channels.
• Approve and override transactions as needed.
• Ensure compliance with bank policies and procedures.

Skills

Oral and written communication

Computer proficiency

Education

Bachelor's degree

Job description

BDO Unibank is seeking a Branch Client Relations Officer to manage daily lobby operations and support the Branch Head in driving business growth through active marketing and cross-selling of banking products.

The role requires a bachelor's degree, at least three years of branch banking experience, and strong communication skills. Availability covers Greenhills, Ortigas, Makati, Quezon City and Manila areas.