Branch Channel Manager — Operations Lead & Compliance

Security Bank; Jaro; On-site; PHP 600,000 - 900,000; Full time

Job summary

Security Bank is seeking a Branch Channel Manager in the Philippines to oversee daily branch operations and drive channel performance. The role focuses on service excellence, KYC compliance, and cross-selling through in-branch activities while maintaining adherence to banking regulations.

The ideal candidate has 3-4 years in branch/channel roles, a relevant Bachelor's degree, and strong leadership, negotiation, and communication skills to manage staff and ensure profitability.

Qualifications

• 3-4 years of experience in branch/channel roles.
• Bachelor's Degree in Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Marketing.
• Knowledge of general banking laws and branch management.

Responsibilities

• Supervises branch operations and ensures service standards.
• Manages client onboarding and KYC compliance.
• Leads sales activities and cross-sells financial products.
• Oversees risk controls, audit, and fraud prevention.
• Monitors branch performance metrics and staff development.
• Ensures adherence to policies and regulatory requirements.
• Coordinates with area/regional leadership for market activities.

Skills

Leadership

Banking Knowledge

Sales & Negotiation

Interpersonal Skills

Communication

Education

Bachelor's Degree in Business/Commerce/Finance or related field

Job description

Security Bank is seeking a Branch Channel Manager in the Philippines to oversee daily branch operations and drive channel performance. The role focuses on service excellence, KYC compliance, and cross-selling through in-branch activities while maintaining adherence to banking regulations.

The ideal candidate has 3-4 years in branch/channel roles, a relevant Bachelor's degree, and strong leadership, negotiation, and communication skills to manage staff and ensure profitability.