Branch Banking Operations Lead - Legazpi

Rizal Commercial Banking Corporation (RCBC); Legazpi; On-site; PHP 300,000 - 520,000; Full time

Job summary

RCBC in Legazpi, Philippines is seeking Branch Banking Operations professionals to support absentee coverage across Service Manager, Service Officer, and Service Associate roles. You will ensure compliance with bank policies, BSP/AML regulations, and deliver excellent customer service to promote total customer satisfaction.

The role requires a 4-year degree in business or a service-oriented field, and willingness to be assigned to different branches within the area.

Qualifications

• Experience in banking policies and branch operations.
• Willing to be assigned to Legazpi and other branches within the area.
• Ability to handle clients professionally in a banking and sales environment.
• Graduated with a 4-year degree in business or a service-oriented field.
• Sales/marketing experience in a bank is advantageous.

Responsibilities

• Serve as Service Manager/Officer/Associate in absence.
• Assist in performing compliance reviews on a case-by-case basis.
• Perform ad hoc tasks such as investigations, reconciliation of accounts, ATM duty, as assigned.
• Ensure BC transactions are processed within set limits and policies.

Skills

Customer service

Banking operations

Sales experience

Education

Bachelor' s degree in business

Job description

RCBC in Legazpi, Philippines is seeking Branch Banking Operations professionals to support absentee coverage across Service Manager, Service Officer, and Service Associate roles. You will ensure compliance with bank policies, BSP/AML regulations, and deliver excellent customer service to promote total customer satisfaction.

The role requires a 4-year degree in business or a service-oriented field, and willingness to be assigned to different branches within the area.