BPO Ops Lead - Onsite Pasig, Travel-Ready

TASQ Staffing Solutions; Pasig; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading staffing solutions company in Pasig is seeking an Operations Assistant Manager to oversee customer service operations. The role involves managing a team, providing support to business clients, and developing policies. Strong leadership and communication skills are essential. A valid passport is required for a two-week immersion in Greece. This is an onsite opportunity with rotating shifts.

Qualifications

• Proven experience as an Assistant Manager or similar role.
• Strong leadership and communication abilities.
• Valid passport (willing to undergo a two-week immersion in Greece).

Responsibilities

• Provide comprehensive customer service for various customer segments.
• Assist customers via phone, online chat, or messaging.
• Manage daily operations and contribute to policy development.
• Supervise team comprising Specialists and Support staff.

Skills

Customer service

Leadership

Communication

Job description

A leading staffing solutions company in Pasig is seeking an Operations Assistant Manager to oversee customer service operations. The role involves managing a team, providing support to business clients, and developing policies. Strong leadership and communication skills are essential. A valid passport is required for a two-week immersion in Greece. This is an onsite opportunity with rotating shifts.