Billing Ops Lead: Automation & Analytics (Night Shift)

Pax8, Inc.; Hinoba-an; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Pax8, Inc. in the Philippines is seeking a Technical Billing Operations Manager to oversee billing accuracy, invoicing reliability, and continuous improvement across a high-velocity SaaS marketplace.

This permanent night-shift role (10pm–6am) focuses on automation, observability, analytics, and cross-functional collaboration to scale Pax8's global billing ecosystem. You will partner with Product, Engineering, Finance, Vendor Operations, Sales, Support, and Data teams to drive measurable

Qualifications

• Experience in billing, invoicing, and revenue operations in a SaaS environment.
• Strong analytical skills with ability to diagnose operational issues and identify root causes.
• Experience collaborating with product, engineering, finance, and data teams.

Responsibilities

• Drive billing/invoicing accuracy and service performance.
• Define and report operational metrics and continuous improvement initiatives.
• Partner with Product, Engineering, Finance, and Sales to improve billing outcomes.
• Champion automation, observability, and issue detection in billing services.
• Translate insights into data-driven product enhancements and backlog prioritization.
• Lead escalation and forensic analysis for urgent billing issues.
• Facilitate cross-functional workshops and solution discovery sessions.
• Communicate performance trends, risks, and roadmap progress to stakeholders.

Skills

Billing

Invoicing

SQL

Data analytics

Agile

Stakeholder management

Job description

Pax8, Inc. in the Philippines is seeking a Technical Billing Operations Manager to oversee billing accuracy, invoicing reliability, and continuous improvement across a high-velocity SaaS marketplace.

This permanent night-shift role (10pm–6am) focuses on automation, observability, analytics, and cross-functional collaboration to scale Pax8's global billing ecosystem. You will partner with Product, Engineering, Finance, Vendor Operations, Sales, Support, and Data teams to drive measurable