Billing Operations Lead - Night Shift, Hybrid

Exypnox Inc; Taguig; Hybrid; PHP 1,000,000 - 1,500,000; Full time

Job summary

Exypnox Inc. is seeking a Billing Operations Manager to oversee the end-to-end order-to-cash cycle, including invoicing, collections, and revenue recognition. You will collaborate with the Controller on month-end close and drive process improvements within a fast-paced SaaS environment.

Based in Metro Manila, this hybrid role requires NetSuite/Stripe expertise, US GAAP knowledge, and leadership of a direct team. Strong English communication and a customer-service mindset are essential.

Qualifications

• Bachelor's degree in Accounting or Finance, or equivalent experience
• 5+ years in billing operations and 3+ years as a supervisor or manager with direct reports, preferably with 2+ years of accounting or finance experience at a SaaS company
• Experienced with NetSuite and Stripe (or similar platforms)
• Advanced Excel skills
• Experienced with ticketing softwares (Zendesk is a plus!)
• Strong background in Accounting and Finance with a solid understanding of US GAAP and basic revenue recognition standards
• Action-oriented with outstanding written and oral English communication skills and a customer service mindset

Responsibilities

• Monitor processing of all invoices and ensure accurate service start and end dates for revenue recognition accuracy
• Review contracts for non-standard terms and correctly invoice and account for revenue recognition accordingly
• Ensure timely collection of payments and negotiate with clients in non-payment cases
• Manage accounts receivable, including accurate cash application and monitoring of collections
• Work with customers and our Sales team to address non-payment and other collections issues
• Ensure high-quality invoicing and collection procedures that comply with the law and stay updated on industry and legislative changes
• Ensure the company's standard invoicing templates are in place for every customer
• Drive process improvements and efficiencies in the order to cash cycle; identify better controls to ensure accurate reporting of related financial metrics
• Lead oversight of invoicing operations through Salesforce, using KPI tracking to ensure opportunities are efficiently processed, workflows are optimized, and revenue recognition timelines are met.
• Provide weekly reporting of invoice totals, aging totals, cash receipts, and invoice adjustments
• Provide regular updates on collection efforts and DSO reporting to management
• Support month-end close reporting requirements related to A/R, deferred revenue, and bad debt
• Prepare monthly, quarterly, annual, and ad-hoc forecasting reports
• Assist in researching and resolving account discrepancies
• Provide supporting documentation for audits
• Maintain confidentiality of all organizational information
• Performs other duties and responsibilities as assigned

Skills

Billing operations

Leadership/management

US GAAP

Revenue recognition

English communication

Customer service

Excel

Zendesk

Education

Bachelor's degree in Accounting or Finance

Tools

NetSuite

Stripe

Job description

Exypnox Inc. is seeking a Billing Operations Manager to oversee the end-to-end order-to-cash cycle, including invoicing, collections, and revenue recognition. You will collaborate with the Controller on month-end close and drive process improvements within a fast-paced SaaS environment.

Based in Metro Manila, this hybrid role requires NetSuite/Stripe expertise, US GAAP knowledge, and leadership of a direct team. Strong English communication and a customer-service mindset are essential.