Billing Officer - Settlement

DHL Express (Philippines) Corporation; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

DHL Express (Philippines) Corporation is seeking an Accounts Payable Analyst to manage end-to-end AP processing, validate trips for payment, and coordinate billing with internal teams. You will ensure accurate invoices, maintain compliant records, and provide timely billing updates.

The role requires strong Excel and ERP system skills, with focus on reconciliation, data accuracy, and vendor communications within a fast-paced logistics environment.

Qualifications

• End-to-end billing knowledge and familiarity with billing cycles.
• Strong stakeholder coordination and communication abilities.
• Integrity and professionalism in handling financial data.
• Ability to work under pressure and meet tight deadlines.
• System proficiency: TMS, S4HANA, SAP, Excel.

Responsibilities

• Billing Preparation & Validation: create and validate customer invoices per supporting documents.
• Data Reconciliation & Issue Resolution: investigate variances and coordinate corrections.
• Customer Coordination & Support: respond to billing inquiries with clear documentation.
• Documentation & Compliance: maintain audit-ready records and controls.
• Reporting & Tracking: update trackers and provide regular billing status to management.

Skills

TMS

S4HANA

SAP

DIGIHAUL

Excel

Analytical skills

Reconciliation

Education

Bachelor’s degree in Accountancy

Tools

Excel

Job description

About us

1. Accounts Payable Processing Execute end-to-end Accounts Payable processing within the defined lead time to ensure timely and accurate vendor payments. Maintain compliance with internal controls, standard operating procedures (SOPs), and Finance requirements during every AP transaction.

2. Trip Validation and Billing Accuracy Review and validate all completed trips to ensure that each trip record is complete, accurate, and eligible for payment. Verify trip-related data including status, utilization, service level, applied rates, supporting documents, and other contractual parameters. Recalculate trip costs as required to confirm accuracy, ensuring 100% cost validation before approval.

3. Billing Coordination and Issue Resolution Monitor and track trip statuses and proactively communicate with internal stakeholders regarding billing clarifications, discrepancies, or required documentation. Respond to vendor inquiries and provide clear, timely resolutions to Billing and Accounts Payable concerns. Analyze issues affecting payment processing and implement corrective actions to prevent recurrence.

4. Invoice Management and Financial Timelines Prepare and submit vendor invoices to Finance in alignment with monthly cut-offs, ensuring compliance with Gross Profit (GP) and financial reporting timelines. Maintain proper documentation and audit trails for all billing transactions to support transparency and future reference.

5. Reporting & Tracking Update billing trackers and dashboards (pending items, submissions, discrepancies). Provide daily/weekly/monthly billing status reports to management. Monitor billing aging and pending items that may affect truckers billings.

6. Continuous Improvement and Compliance Identify process gaps and recommend improvements to enhance billing accuracy, vendor turnaround time, and overall AP efficiency. Support internal and external audits by providing accurate and complete billing records as requested. Participate in process enhancement initiatives to improve billing accuracy and cycle time. Support testing for new system features or changes in current system.

1. Billing Preparation & Validation Prepare and process customer invoices based on approved supporting documents (e.g., TMS Data, Reverse Billing Data, Email Advisory, Rate Cards). Verify accuracy of transactions versus rate cards Reconcile discrepancies between TMS, S4HANA, and Operations before invoice generation. Ensure compliance with customer‑specific billing requirements (PO, approval emails, sequence, templates). Validate completeness of billing documents and submit within billing cut‑off schedules.

2. Data Reconciliation & Issue Resolution Investigate billing variances, missing data, rate gaps, duplicate entries, or system mismatches. Coordinate with Operations, IT, Rates Management, and Finance for corrections or clarifications. Manage exceptions (e.g STO issues, trip reversals, rate discrepancies) Track pending items and follow up stakeholders until closure.

3. Customer Coordination & Support Coordinate with internal and external customers regarding billing concerns or requirements. Provide billing summaries, supporting documents, and clarifications as needed. Support audit requests or customer disputes by providing complete documentation.

4. Documentation & Compliance Ensure all billing submissions meet audit, compliance, and internal control guidelines. Maintain documentation repository per account (approvals, rate updates, SOAs, trackers). Protect revenue through accurate validation and proper controls to avoid leakage.

5. Reporting & Tracking Update billing trackers and dashboards (pending items, submissions, discrepancies). Provide daily/weekly/monthly billing status reports to management. Monitor billing aeging and pending items that may affect revenue recognition.

Responsibilities

Strong knowledge of TMS, S4HANA, SAP, DIGIHAUL or related systems

• Advanced MS Excel (pivot tables, formulas, analysis)
• Strong analytical and reconciliation skills

Requirements

Bachelor’s degree in Accountancy, Finance, Business Administration, or related field.

• Strong understanding of end-to-end billing
• Good stakeholder coordination
• High level of integrity and professionalism
• Ability to work under pressure and meet tight deadlines
• Problem‑solving for standard exceptions
• System proficiency (TMS, S4HANA, Excel)