Billing Associate

Asticom Technology Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Asticom Technology Inc. is seeking a senior professional to optimize the billing, disbursement, and collections workflow. The role focuses on identifying bottlenecks, implementing standardization, and driving automation to reduce processing times and improve accuracy.

You will work with cross-functional teams to forecast volumes, maintain dashboards, and support audits while ensuring compliance with financial controls and policies.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or equivalent.
• Minimum 5 years of experience in billing, collections, and disbursement management.
• Solid understanding of accounting principles and financial controls.
• Excellent communication, interpersonal, and analytical skills, with attention to detail and multiple deadlines.
• Proficient in ERP and accounting software (SAP, Oracle, QuickBooks), MS Office applications.

Responsibilities

• Identify bottlenecks in disbursement, billing, and collection cycles and implement process efficiencies, standardization, and automation.
• Analyze unit performance data to forecast workflow volumes and prepare accurate reports for decision-making.
• Maintain performance dashboards for disbursements, billing, and collections and track KPIs against targets.
• Collaborate with IT during system upgrades or fixes; prepare test data and coordinate UAT to ensure solutions improve efficiency.
• Ensure compliance with internal controls, policies, and regulatory standards; assist audits with data and issue resolution.
• Consolidate challenging billing disputes and critical vendor payment issues.
• Work with stakeholders, vendors, and clients to resolve high-level issues; develop and update SOPs for the department.
• Document all process changes and keep the team updated on workflows and compliance.

Skills

Communication skills

Analytical skills

Interpersonal skills

Deadline management

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP

Oracle

QuickBooks

MS Office

Job description

• Work closely with cross-functional business units to identify bottlenecks in the disbursement, billing, and collection cycles. Recommend and implement practical process efficiencies, standardization, and automation to smooth out workflows and reduce processing time.
• Analyze unit performance data to spot trends, forecast workflow volumes, and identify areas for improvement. Prepare and review accurate reports that give clear visibility into daily operations and support decision-making.
• Maintain and regularly update performance dashboards for disbursements, billing, and collections. Track unit KPIs, compare actual results against targets, and highlight gaps to keep operations on track and address issues early.
• Partner with technical and IT teams during system upgrades or fixes. Support these enhancements by preparing relevant test data, coordinating User Acceptance Testing (UAT) for the team, and ensuring the final solutions meet everyday business needs and improve operational efficiency.
• Ensure all disbursement, billing, and collection activities comply with internal financial controls, company policies, and regulatory standards. Support internal and external audits by providing necessary data and assisting in the resolution of any audit findings.
• Consolidate and elevate complex billing disputes, difficult collection accounts, and critical vendor payment issues.
• Work directly with internal stakeholders, vendors, and clients to resolve high-level issues requiring intervention.Develop, maintain, and regularly update Standard Operating Procedures (SOPs) for the department.
• Ensure all process changes are documented and that the team is updated on workflows and compliance standards.

Qualifications:

• Must be a Bachelor’s Degree graduate, preferably in Finance, Accounting, Business, or any of its equivalent.
• Minimum 5 years of experience in billing, collections, and disbursement management.
• Solid understanding of accounting principles and financial controls.
• Excellent communication, interpersonal, and analytical skills, with a strong attention to detail and the ability to manage multiple deadlines.
• Proficient in ERP and accounting software (e.g., SAP, Oracle, QuickBooks), MS Office applications